Over the last several years, it has become abundantly clear that one of the major pain points for the management of animal facilities is managing resources effectively and efficiently. We began interviewing our eSirius customer base to gain more insight into their pain points.
Our customer base includes private and NIH-funded institutions with large animal facilities and complex needs. Through our interviews, we learned that schedulers had many pain points such as rooms and racks not being assigned, and difficulty managing call outs and PTO.
We quickly figured out that facilities were spending inordinate amounts of time manually producing forecasts and schedules using cumbersome tools such as Excel spreadsheets and sifting through piles of paper.